Privacy Policy
Effective date: 1 May 2026
1. Introduction
Vantage Project Solution (“we”, “us”, “our”) operates this website (vantageprojectsolution.co.uk) and the following applications (collectively, “the Services”):
- VantagePM — Project Management
- VantageSM — Site Management
- VantageCS — Confined Space Inspections
- VantagePoW — Programme of Work
This policy explains what data we collect, why we collect it, and your rights. It applies to information gathered through this website and any of the Services listed above.
Operator: Vantage Project Solution, Basingstoke, RG23 8DJ, United Kingdom
Contact: [email protected]
2. Data We Collect
| Category | Examples | Purpose | Required? |
|---|---|---|---|
| Account info | Name, email, employer | Account creation, login, support | Yes |
| Project data | Site names, inspection forms, reports, atmospheric readings, sign-offs, programmes of work | Core app function | Yes |
| Photos & files | Site/hazard photos, uploaded documents | Evidence in records | Optional |
| Location | GPS coordinates of inspection sites | Geo-tag inspections | Optional |
| Device info | OS version, browser, app version, crash logs | Diagnostics, support | Yes |
| Contact form | Name, email, company, message | Respond to enquiries | Yes (if you contact us) |
| Subscription & billing | Last 4 card digits, billing country (via Stripe) | Payment processing | Yes (if subscriber) |
| Analytics | Page views, button clicks, anonymised usage data (via Google Analytics 4) | Improve website & services | Non-essential |
We do not collect: contacts, browsing history outside the Services, microphone audio, health data, or biometric data.
3. Cookies & Analytics
This website uses Google Analytics 4 to understand how visitors interact with our pages. GA4 uses first-party cookies to distinguish unique users and sessions. These cookies do not identify you personally.
You may disable analytics cookies through your browser settings at any time. Doing so will not affect your ability to use the website or our Services.
We do not use advertising cookies or share analytics data with third-party advertisers.
4. How We Use Data
- To provide the features and services you request.
- To sync your projects across your devices.
- To process subscriptions and payments (via Stripe).
- To diagnose crashes and improve reliability.
- To respond to support and contact form enquiries.
- To analyse website usage and improve our Services.
We do not sell or rent personal data. We do not use your project data, inspection photos, or uploaded files to train AI models.
5. Sharing
We share data only with:
- Service providers (subprocessors): Abacus AI (hosting & infrastructure), Stripe (payment processing), Google (analytics).
- Your organisation admin: if you joined a team or company account within one of our apps.
- Legal requirements: when required by law, regulation, or court order.
6. Storage & Retention
- Data is stored on servers located in the United Kingdom and European Union.
- Project data is retained for as long as your account is active.
- Deleted projects are permanently purged within 30 days.
- Account deletion requests are processed within 30 days. To request deletion, email [email protected].
- Contact form submissions are retained for up to 12 months.
7. Your Rights
Under applicable data protection law (including UK GDPR, EU GDPR, and CCPA), you may:
- Access, correct, or delete your personal data
- Export your data in a portable format
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority
To exercise any of these rights, email [email protected].
8. Children
Our Services are not intended for users under 18 and are designed for professional workplace use only. We do not knowingly collect data from anyone under 18.
9. Security
We use TLS 1.2+ for data in transit and AES-256 encryption for data at rest. We follow industry-standard security practices; however, no system can guarantee 100% security.
10. Changes to This Policy
We will notify you of material changes via email or a prominent notice on this website at least 30 days before they take effect. Continued use of the Services after changes become effective constitutes acceptance.
11. Contact
Vantage Project Solution
Basingstoke, RG23 8DJ, United Kingdom
[email protected]